Frequently Asked Questions (FAQs)

1.  How does the device work?

Wrist-Aid MD is placed on the palm side of the wrist, just under the wrist crease. When the correct sized device is worn, the device applies negative pressure to alleviate compression on the median nerve that is often the cause of carpal tunnel syndrome.

2.  What is Wrist-Aid MD made of?

Wrist-Aid MD is only composed of two parts: the plastic orthotic arch and the adhesive. The orthotic arch is made of a proprietary medical-grade polymer. The adhesive is a proprietary hypoallergenic medical-grade adhesive.

3.  When should I wear Wrist-Aid MD?

We recommend that Wrist-Aid MD be worn during the day, whenever relief from carpal tunnel syndrome symptoms is most needed.

4.  Can I use Wrist-Aid MD while pursuing other CTS treatments?

Yes, Wrist-Aid MD can be used in addition to other treatments for carpal tunnel syndrome that you may be pursuing (although not simultaneously with a wrist brace). Speak with your doctor to determine the best treatment plan for you. Ideally, you should follow your doctor’s recommendations, which often includes reducing activities that may be causing or exacerbating your carpal tunnel syndrome.

5.  Who is Wrist-Aid MD most appropriate for?

Wrist-Aid MD is best for people who have been diagnosed with carpal tunnel syndrome caused by chronic compression of the median nerve.

6.  Who is Wrist-Aid MD not suited for?

People who may have hand and wrist pain due to ulnar or radial neuropathy, tendonitis, epicondilytis (tennis elbow), double crush syndrome, or other neurological problem that is not solely caused by median nerve compression. Wrist-Aid MD may not perform as long as desired for those that require use of the device in wet, humid, or sweat-generating conditions.

7.  What is your return policy?

We accept returns for unused items, exchanges for manufacturer defects or incorrect sizes. We also offer a 30-day money back guarantee. See our full return policy here.

Other Common Questions can be found here.
Still have questions? Send us a message.

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